Visit the showroom to see and feel your next flooring solution.
What new service do you offer?
Amid a commodity industry, I created Ken’s Carpets and Flooring because flooring is tactile, visual and evokes an emotional response. In this internet age of virtual access, my showroom’s an oasis where you’ll see, touch and experience the selection that’ll live in your home for years to come. Ken’s Carpets is spacious with products that you won’t find anywhere else. I am continually bringing in new styles that can suit those seeking the latest trends.
How does your team’s strategy manifest itself in your business practice?
When you enter Ken’s Carpets, we begin by listening. While we are flooring experts, our clients are experts as to their lifestyle. It’s this partnership that makes every client’s choice optimal.
How are you thinking outside the box?
One of the most unexpected experiences that several clients have encountered is when I have provided a recommendation that doesn’t include a purchase. How’s this possible? I believe that when I define an optimal solution that meets their needs, clients will come back to me in the future. I have an eye for color, style and quality which makes for a great partnership with the client in the creative process.
Do you have a unique or notable history in the Bay Area?
With more than 30 years of flooring experience, I often identify key considerations before a selection has been made. For example, the more expensive carpet may not be the best choice for every situation. I live my motto every day, ”expert advice, exceptional service”.
Ken’s Carpets & Flooring | 1914 Fourth Street, San Rafael, CA 94901 | 415.454.5367 | www.kenscarpets.com
